SnapNeoPurchases & accounts
Microsoft Store handles purchases, payments and purchase records. SnapNeo reads app and Pro license status and product prices through Windows Store APIs to display prices, unlock Pro and restore purchases. No SnapNeo account is needed. SnapNeo does not collect Microsoft account passwords, full card details or payment credentials. Microsoft’s privacy statement describes its data handling.
Store licensing
Windows and Microsoft Store manage licensing. SnapNeo does not send device fingerprints, device names or license keys to a separate licensing server, or maintain website device-seat records for the Store edition. Local purchase flags are not used as license authority.
Captures, recordings & recognition
Captures, recordings and history are stored locally by default and are not uploaded for purchases or licensing. Text and table recognition run locally. Formula recognition needs a separate model downloaded or imported first. Image translation sends text to the configured translation provider; review that provider’s privacy policy before use.
Website & third-party services
The website is a static product site without email sign-in, checkout or an account center. It does not load WeChat or Paddle payment scripts, set login cookies, or enable advertising tracking or third-party behavioral analytics. Microsoft’s privacy and cookie policies apply after visiting Store and Microsoft account sites. Website hosting may retain necessary access logs including IP addresses, request paths and timestamps for security and troubleshooting.
Website language preference
When you enter the homepage, the website reads your browser language settings locally to choose Chinese or English. Your manual language choice is saved only in this browser’s local storage for future homepage visits; it is not uploaded as account data. You can switch languages at any time or clear this site’s browser data to reset the preference.
Support information & controls
When you contact support, we process contact details, descriptions and attachments you provide to resolve the issue and retain them as needed. Do not send passwords, card details or unnecessary sensitive screenshots. Manage purchase records and Microsoft account data through Microsoft; manage local content in the app or file system. Contact the publisher for access, correction or deletion of support information we hold.
Contact
See the Microsoft Store listing for publisher details.